Open PlateThis → More → Settings. Use Contact Us for a privacy request or Manage Account to delete your account.
Privacy & Data Request
- Open Settings
In PlateThis, open More and select the Settings icon.
- Open Contact Us
Find Contact Us in the Support section.
- Select Privacy & Data Request
Describe the privacy right you want to exercise and submit the request. We may need to verify your identity before providing personal information.
PlateThis does not provide a self-service account-data download page in this release. You may still request access to or a copy of eligible personal information through the verified privacy-request process.
Delete Account and All Data
- Open Settings
In PlateThis, open More and select the Settings icon.
- Open Manage Account
Find Account in Settings and select Manage Account. Log in first if needed.
- Select Delete Account and All Data
Review the consequences and complete the confirmation flow inside the App.
Deleting your PlateThis account does not automatically cancel an Apple subscription. Manage subscription cancellation separately through your Apple account.
Photo and AI Processing Choice
Before the first photo-based upload, PlateThis asks you to authorize cloud and AI processing of the photos you choose. You may close that notice and continue without uploading, or choose not to use photo-based features.
Need help?
Email support@platethisai.com. Please do not email passwords, full payment details, medical records, or unrelated sensitive files.
For complete information, read our Privacy Policy. This page provides a practical route to account controls and does not replace the Privacy Policy.